FAQ
Frequently asked questions, answered.
Frequently asked questions, answered.
NOC stands for Network Operations Center, and the Guardian NOC at our headquarters in Franklin, TN is the backbone to all the services we offer. Per the requirements of the Telecommunications Industry Association, it meets the requirements of a Tier 3 data center.
Yes! Guardian was built and tailored to meet the church’s most pressing needs - which definitely includes expert support during weekend services.
All Guardian services and capabilities utilize high performance technology tools that are unencumbered by geographic location or time zone.
Guardian by Mankin is designed to work with both permanent and portable AVL systems.
As long as the standard requirements of a Guardian qualified system are met, Guardian services are available to all organizations, regardless of whether or not Mankin Media Systems was the integrator.
Guardian Protect maximizes your investment in production technology by keeping your systems in top operating condition during the week. Learn More.
Guardian LifeLine connects your staff and volunteers to subject matter experts through real-time communication when they need them most. Learn More.
Guardian GameFilm is your church’s experience insurance, providing a solution for evaluating, coaching, and measuring performance. Learn More.
Guardian SlipStream makes multi-site video teaching over public internet achievable, affordable, and consistently excellent. Learn More.
Guardian GameFilm + Content is a monitoring service that combines the archiving capability of GameFilm with professional evaluation and reporting of your weekly experience. Learn More.
Guardian SlipStream + LTE Backup will provide 99.99% reliability by providing LTE-based internet service for your stream transmission and/or reception sites. Learn More.
Each Guardian service is priced according to the specifications of your site, in addition to the number of sites to be covered by the service. Want a quote? Awesome! Contact us.
Guardian services are designed around 36 month agreements. Based on each individual organization's fiscal preferences, this can be broken into monthly or annual payments.
There is no equipment for any Guardian customer to buy or maintain. At the start of any new agreement, there is a one-time setup fee for Guardian by Mankin to come and install all necessary equipment. Guardian remains solely responsible for the upkeep and servicing of all Guardian installed equipment.