Guardian LifeLine

Connecting your staff and volunteers to subject matter experts through real-time communication, alert warnings, and proven processes to insure your production is a success.

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A problem on Sunday needs to be addressed on Sunday, not via email the following week. Guardian LifeLine is foundational to helping your audience focus on the experience being created, not the technical issues that inevitably arise.

Our Network Operations Center (NOC) is staffed by highly trained specialists and is designed to provide real time support when you need it most. From the NOC, we can remotely troubleshoot issues, remote control equipment, and directly communicate with your leaders and/or volunteers via your intercom system as a true virtual staffer! This kind of support allows you and your team to ensure your production systems runs smoothly, keeping the focus on your most important asset - your people.

What’s Included

  • Real-time managed support via our Network Operations Center (NOC)

  • Immediate access to expert production engineers via professional IP intercom systems for high-noise environments

  • Remote access and support of all Guardian-qualified equipment

  • Features HD video and audio feeds from your venue to our NOC

  • 6am - 11pm CDT on-demand weekend support and scheduled support of mid-week events, including holidays

  • Includes “pre-flight” checklist development and tracking so problems are discovered by your tech teams in plenty of time to solve them

  • No equipment to
    buy or maintain